Academic Advising & Retention Center

Frequently Asked Questions

Looking for answers?

How do I contact my academic advisor?

Academic Advisors
Name College Phone Number Email
Ms. Antoinette Adams Darton College of Health Professions. Health and Human Performance and BSN (Last name H-Z) 229.430.3683 Antoinette.Adams@asurams.edu
Ms. Antoinette Gattison Arts and Humanities (Criminal Justice, English, History, Mass Communication, Political Science, Psychology, Social Work, Sociology), General Studies (Last name Mack-Ross) 229.430.2995 Antoinette.Gattison@asurams.edu
Mr. Alexander Hawkins Darton College of Health Professions Healthcare and Nursing 2yr (Last name A-G) 229.317.6857 Alexander.Hawkins@asurams.edu
Mrs. Wendy Kennedy College of Education, General Studies (Last name Rucker-Young) 229.430.3976 Wendy.Kennedy@asurams.edu
Dr. Deena Newman Darton College of Health Professions Healthcare and Nursing 2yr (Last names H-N) 229.317.6738 Deena.Newman@asurams.edu
Ms. Mildred Polite Health and Human Performance BS and Nursing BSN – (last name A-G), Athletic Advisor (Baseball, Men & Women Basketball, Golf, Soccer, Softball & Tennis) 229.317.6269 Mildred.Polite@asurams.edu
Ms. Amy Sloan COST (Biology, Chemistry, Computer Sciences, Forensic Sciences, Mathematics. General Studies (Last name A-Fr) 229.430.2827 Amy.Sloan@asurams.edu
Mr. Frederick Suttles Athletic Advisor East Campus sports (Football, Volleyball, Track & Field, Cross Country, Cheerleading) 229.430.7862 Frederick.Suttles@asurams.edu
Mr. Preston Sweet Darton College of Health Professions Healthcare and Nursing 2yr (Last name O-Z) 229.317.6802 Preston.Sweet@asurams.edu
Ms. Monica Whitley College of Business (Accounting, Management, Management w/ Healthcare, Management Information Systems & Technology, Marketing, Supply Chain and Logistics Management, General Studies (Last name Fu-Ma) 229.420.7055 Monica.Whitley@asurams.edu

Are advisor appointments required?

Yes. Scheduled, regular contact with your academic advisor is required for all first-time freshmen, any freshman and sophomore student-athlete, and any student on probation. Failure to keep scheduled appointments will seriously delay your ability to register for the next semester. Should you be academically suspended from the university, your academic support activity may be taken into consideration during the re-admission process.

Should I change my major?

  • Yes, if you have failing grades in foundation courses for the major (“Introduction To…” or XXXX 1101 or 2101.)
  • Yes, if your major does not align with your professional goals.
  • Yes, if you struggle to meet the GPA requirements for the major for more than one semester.
  • No, if you have more than 90 credit hours.

How do I change my major?

Does ASU have a forgiveness policy for unsatisfactory grades?

  • Yes, it is called the Repeat Policy.
  • You can repeat a course up to two additional times.
  • You must make a “C” or better in the repeat course for the new grade to count towards your GPA.

Should I repeat a class?

  • Yes, if you received an “F” in the course.
  • Yes, if you received a “D” in the course that requires a “C” or better.
  • No, if the course is not needed for your major.

What are the requirements to be in “Good Standing” with the University?

Maintain an Institutional GPA of 2.0 each semester at Albany State University.

What are academic warning, probation, suspension, and dismissal?

  • A student whose cumulative GPA falls below 2.00 exhibits academic deficiencies and appropriate action is required. Academic probation serves as the initial notice that the student’s performance is not currently meeting the minimum grade point average required for graduation.
  • Students with continuous unsatisfactory academic progress will be placed on academic suspension. Suspension is imposed as a strong indication that the student being suspended should withdraw from the University, at least for a time (one or two semesters) to reassess the appropriateness of a college career, or to make necessary fundamental adjustments in attitudes, behavior, or other circumstances impeding satisfactory academic progress.
  • For a student who has previously had two academic suspensions, the third suspension will result in the student being academically dismissed from the University for a minimum period of five (5) years.

How can I recover from “Academic Probation?”

Work with your advisor to schedule courses in your strongest areas.  Reduce your load to 12 hours (or less) per semester.  Repeat courses with failing grades with the goal of achieving a “B” or better in each course.  Utilize academic support opportunities on campus (tutoring, labs, evening instruction) to strengthen your weak areas.

What is full-time and part-time credit load?

A student with an academic schedule of 12 or more semester hours is considered a full-time student. A student with less than 12 semester hours is considered a part-time student.

What are the guidelines for taking courses at other institutions?

  • A student can apply to be a transient student.
  • Institutional GPA of 2.0 at the time of the application.
  • Have not failed any of the courses while at the university.
  • Have been pre-approved by Academic Affairs.

Can I test out of any courses?

Obtain a request to take Credit by Examination from the Office of Academic Services and Registrar or Testing Center.

  1. Confer with academic advisor about the CLEP test(s) you want to take
  2. Complete a request to take Credit by Examination and have it signed by advisor and departmental chairperson.
  3. Take signed form to the Office of Academic Services and Registrar for approval.
  4. Take copy of approved request and obtain an application and registration form for the CLEP in the Testing Center. Be sure to place the Albany State University code, 5004, in the space where scores are to be sent.

How do double majors, double minors, and two degrees work?

There are no adjustments to Qualitative or Quantitative measurements for students seeking second degrees double majors and or minors.

What are “holds” on my record and how do I get them removed?

Holds are placed on a student’s account to prevent further action without having an important concern resolved. A hold may be placed on a student’s account by a number of departments. Students are to review the hold to locate the originator and seek resolution.

Can I take classes online at ASU?

Yes, you can! Check the Schedule of Classes to see what classes are available online or come in and see an advisor to help you choose

I have a learning disability, how do I get help?

Students who have documented disabilities, who have met all of the admissions criteria and are otherwise qualified, should voluntarily register with the university Disability Services Coordinator. Albany State University provides accommodations which enable disabled students to pursue their educational goals.

Disability Student Services Coordinator
Velsenna King MS, CRC
229 903-3611
Velsenna.King@asurams.ed

How do I find my grades?

A student’s grades are located in Banner and DegreeWorks.
Banner:
To view the full academic history, a student can view an unofficial transcript at any time for free.
There is also a Final Grade link in Banner that gives the student’s their grade per semester.
To request an Official Transcript from the Registrar’s Office, visit www.iwantmytranscript.com and place your order.
DegreeWorks:
Shows the grades as the student is progressing in their curriculum.

What do these codes mean on my grade report?

Grade Codes and Descriptions
“A” EXCELLENT: Four quality points are allowed for each semester credit hour.
“B” GOOD: Three quality points are allowed for each semester credit hour.
“C” SATISFACTORY: Two quality points are allowed for each semester credit hour
“D” LOWEST PASSING GRADE: One quality point is allowed for each semester credit hour.
“F” FAILURE: This mark indicates poor scholastic work or failure to officially withdraw from the course. In such cases, students must take the required courses at the next opportunity. Students may repeat an elective course if desired. No quality points are allowed.
“I” This symbol indicates that a student has completed the major portion of the requirements for a given course, but for reasons beyond expected control, such as illness or family emergency, could not complete the course requirements. Normally, incomplete grades must be removed by the end of the first semester following the awarding of the incomplete. If an “Incomplete” is not satisfactorily removed after two semesters of matriculation, the symbol “I” will be changed to “F”. To remove an “Incomplete”, the student must secure a permit from the Office of Academic Services and Registrar and submit it to the instructor. The instructor will execute a Request to Remove an Incomplete form and submit it to the Office of the Vice President of Academic Affairs for approval.
“IP” The “IP” symbol indicates that credit has not been given in courses that require a continuation of work beyond the semester for which the student signed up for the course. The use of this symbol is approved for dissertation and thesis hours and project courses. Students may enroll in and take courses in which the “IP” symbol is awarded for up to three successive terms. With the exception of Learning Support courses, this symbol cannot be used for other courses. If the student has not completed the course(s) after successive terms, the student must request and be granted approval to re-enroll in the course(s) by the Department Chair, Dean and Vice President for Academic Affairs. This symbol cannot be substituted for an “I” (incomplete).
“W” This symbol indicates that a student was permitted to withdraw without penalty. Withdrawals without penalty will not be permitted after the midpoint of the total grading period.
“WF” This symbol indicates withdrawal with penalty.
“S” This symbol indicates that credit has been given for completion of the degree requirements for work other than academic course work. Use of this symbol is approved for dissertation and thesis hours, student teaching, clinical practicum, internship, proficiency requirements in graduate programs courses. Exceptions to the use of this symbol for academic course work must be submitted to the Chancellor for approval and requested by the Vice President for Academic Affairs.
“U” This symbol indicates unsatisfactory performance in a student’s attempt to complete degree requirements other than academic course work. The use of this symbol is approved for dissertation and thesis hours, student teaching, clinical practicum, internship, and proficiency requirements in graduate programs. Exceptions to the use of this symbol for academic course work must be submitted to the Chancellor for approval by the Vice President of Academic Affairs.
“V” This symbol indicates that a student was given permission to audit a course. The student may not transfer from audit to credit status or vice versa during the semester.
“K” This symbol indicates that a student was given credit for a course via credit by examination program and requires approval (CLEP, AP, Proficiency, etc.).
“NR” This symbol indicates no grade reported by the instructor, and is designed for temporary use.

I got an incomplete from my professor. What can I do now?

  • Normally, incomplete grades must be removed by the end of the first semester following the awarding of the incomplete. If an “Incomplete” is not satisfactorily removed after two semesters of matriculation, the symbol “I” will be changed to “F”.
  • To remove an “Incomplete”, the student must secure a permit from the Office of Academic Services and Registrar and submit it to the instructor. The instructor will execute a Request to Remove an Incomplete form and submit it to the Office of the Vice President of Academic Affairs for approval.

If I don’t attend for a semester do I have to re-apply?

Yes, a student that misses a semester will have to re-apply with the exception of the Summer Semester. Summer is considered an optional semester and if a student is to miss this semester, they will not be automatically withdrawn from the university.

How do I find out about Study Abroad?

Study Abroad is a global program offered to ASU students.
Visit Global Programs

I want to take a credit overload. How do I get permission?

The normal credit load is from 15 to 16 semester hours.

  • Students desiring to carry more than a normal load must have the approval of their advisor, department chairperson and dean of the respective school.
  • Permission to carry 17 or 18 hours will require a 3.0 or above cumulative grade point average.
  • Permission to carry more than 18 hours will require a 3.0 or above cumulative average and a 3.0 semester GPA during the last semester of residence.
  • A graduating senior can carry an overload with a 2.5 cumulative GPA one semester (only) during the senior year.
  • In special cases, students may be permitted to carry more than 20 hours per term provided permission is granted by the Vice President for Academic Affairs. No student will be allowed to carry more than 23 hours during any one semester.

How do I know my classification?

0 – 30 hours – Freshman
31 – 60 hours – Sophomore
61 – 90 hours – Junior
91+ hours – Senior