The mission of the Division of Enrollment Management is to formulate strategies and develop programs and services designed to achieve the enrollment, retention, and graduation goals of the University. The Enrollment Management staff strives to support the mission of the University by providing unparalleled service to students as they pursue their educational and career goals.
General Student Complaint or Unresolved Issues
Albany State University seeks to provide the highest possible customer service to our students. The University takes student complaints and concerns very seriously and is committed to responding to these issues in a timely manner. The University has a procedure for appeals and grievances, such as academic appeals, non-academic appeals (residence life, financial aid, non-academic misconduct) and general student complaints. Go to the General Student Complaint or Unresolved Issues site complete the form. This will assist us in appropriately responding to your concern in a timely fashion.