Faculty Technology

Information is an integral part of your daily operations at Albany State University. The following information will help you meet the technology requirements of the University.

Getting Started

This area will assist you in getting started using the ASU network and familiarize you with its most commonly utilized services.

Computer Lab

ASU provides computer labs to assist users in their studies. This section provides general information and the policy governing these labs.

Create A Ticket

The ASU ITS Helpdesk is designed to allow Faculty, Staff and Students to create and track helpdesk tickets.

Please use your ASU Network ID and Password to log into the helpdesk ticketing system.

Frequently Asked Questions

This section contains answers to common questions that users may have regarding the various technology services offered at ASU.

Password Reset

For Banner Resets use the link Here

For Network Resets use the link Here