The Albany State University Office of Financial Aid will provide financial assistance to students and parents for the purpose of financing their education. The Office of Financial Aid will serve its customers (actual and potential) by providing proper customer service, adequate consumer information and also by providing adequate financial aid packages to meet their financial needs, based on their individual eligibility, to meet their cost of attendance (direct and indirect).
- To improve the customer satisfaction of the Office of Financial Aid
- To increase our customer’s knowledge about financial aid including Federal, State and institutional regulations, policies and procedures.
- To help prepare students for life after college by proving training of credit and debt management by providing proper exit counseling and ensuring that consumer information is disseminated to our customers