ADA Policies and Procedures

Albany State University has adopted internal grievance procedures providing for prompt and equitable resolution of complaints alleging discrimination of persons with disabilities. The Americans with Disabilities Act states, in part, that “no otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination” in programs, activities, or employment practices (28 CFR 35.104).
Complaints should be addressed to the following:

Vice President for Student Affairs
504 College Drive
Albany State University
Albany, GA 31705

  1. A complaint should be filed in writing, contain the name and address of the person filing it, and a brief description of the alleged violation(s) of the regulation. If the grievant’s disability renders him/her unable to file a complaint in writing, the complaint may be filed verbally with transcription.

  2. A complaint should be filed within 180 days after the complainant becomes aware of the alleged violation(s) (Processing of allegations of discrimination which occurred before this grievance procedure was in place will be considered on a case-by-case basis.). Upon the filing of any complaint, a copy of such complaint shall be furnished to the person(s) named therein who allegedly committed a discriminatory practice. The respondent may file an answer to the complaint within fifteen days of receipt of the written complaint.

  3. An investigation, as may be appropriate, shall follow the filing of a complaint. The Student Disability Services Grievance Board will review all documentation and send forth a recommendation to the Vice President for Student Affairs and Success. The investigation shall be conducted under the direction of the Vice President for Student Affairs and Success. These rules contemplate informal but thorough investigations, affording all interested persons and their representatives, if any, an opportunity to submit evidence relevant to a complaint.

  4. A written determination as to the validity of the complaint and a description of the resolution, if any, shall be issued by the Vice President for Student Affairs and Success and a copy forwarded to the complainant no later than thirty days after its filing.

  5. The Vice President for Student Affairs and Success shall maintain the files and records of Albany State University relating to the complaints filed.

  6. The complainant can request a reconsideration of the case in instances where he or she is dissatisfied with the resolution. Should new information pertaining to the grievance be identified, the case may be reopened for consideration. The request for reconsideration should be made to the Vice President for Student Affairs and Success.

  7. The right of a person to a prompt and equitable resolution of the complaint filed hereunder shall not be impaired by the person’s pursuit of other remedies such as the filing of an ADA complaint with the responsible federal department or agency. Use of this grievance procedure is not a prerequisite to the pursuit of other remedies.

  8. The rules shall be construed to protect the substantive rights of interested persons to meet appropriate due process standards and to assure that Albany State University complies with the ADA and implementing regulations.