Receipt of Diploma

DIPLOMAS ARE NOT PRESENTED AT COMMENCEMENT. The student will receive a diploma cover at the ceremony. Following certification of completion of all requirements, the diploma will be ordered. Once ordered, a digital copy will be available immediately, and a paper copy will be mailed to the address specified on the Application for Degree Evaluation and Graduation. The diploma will be mailed within 10-14 business days and its arrival is dependant upon the U.S. Postal Service. A notification with a link to retrieve the digital copy will be sent to your Albany State University email address and texted to your mobile number if you have a current one on file. Please make sure your diploma mailing address is correct by reviewing your Graduation Application in Banner. This is the address to which the diploma will be mailed.

Although every effort is made to ensure that addresses are correct and diplomas are mailed in a timely fashion, we cannot be responsible for lost, stolen, or damaged diplomas once they are mailed. Normal processing time is three (3) to four (4) weeks after the commencement ceremony for the digital copy, and an additional two (2) to three (3) weeks for the printed copy. All financial obligations to the university must be cleared before the diploma can be mailed. If you have satisfied all obligations to the university and have not received your diploma after this time, please contact the Office of the Registrar at 

Although rare, it is possible for a department on campus to levy a charge or fine against a degree candidate after the graduation clearance has been completed. Examples of appropriate fines/charges include (but are not limited to) dorm damage charges, parking tickets, and library fines. A degree candidate who has a balance or a hold will not receive a transcript or diploma until the appropriate department removes the hold, the charge/fine is resolved, and the Office of the Registrar is notified.

Although we exert every effort to ensure that diplomas are correct, students should review the diploma carefully and advise the Office of the Registrar immediately of any discrepancies.

NOTE: Requests submitted for a name change must be completed four weeks prior to commencement. Please ensure the name on the graduation list is the name you want displayed on your diploma. There is a charge to order another diploma for errors not due to University error ($30.00 for the bachelor’s and $40.00 for the specialist and master’s degrees).