Frequently Asked Questions
Dining / Meal Plan
Should the portal not be operational, the student, faculty or staff member may go to the auxiliary services website and print a copy of the current semester’s meal plan contract. Once completed, he/she may email and scan the completed document as instructed on the form or fax it to 229-500-4892.
Commuter students are not required to purchase a meal plan, however, they are encouraged to purchase a commuter meal plan. They are convenient, flexible and offer options for dining on either campus.
Dining dollars are set up on your ASU ID cards as a declining balance account. They may be used to make purchases at any dining facility on either campus, to include retail operations and the food truck.
Dining dollars are one of the two components of the residential meal. Students may purchase additional dining dollar plans throughout the semester. Any unused dining dollars remaining at the end of each semester are refunded within 30 days from the last day of the semester with the following exceptions. Unused dining dollars will be refunded if the balance is less than the incentive added to the plan but greater than $10. Example: purchased $150 but received $170. Unused balance is $5. There is no refund because the balance is less than $10. Balance was $165 then refund would be $150. The amount paid not including the added incentive.
To allow for students to make the necessary arrangements to pay the balance in full on his/her student account, there is a grace period of two weeks at the beginning of each semester where students are allowed to eat in the dining hall with a balance due. After the two weeks, meal plans will be activated for only those students who have paid his/her account in full.
No, each meal plan allows for ONE swipe per person per meal plan serving period. If you choose to swipe one lunch meal on the East campus and proceed to the West campus, you may not swipe another lunch meal. If you swipe for lunch at 11:45 a.m., you cannot swipe for another lunch meal again at 1:30 p.m. The serving period for lunch is 11:30 a.m. – 2:00 p.m.
The exception to this process is students who purchase the RAMS All Access meal plan may swipe multiple times during each meal plan serving period. Swipes are for the student who purchased the meal plan and not for friends or guests.
- Chick-Fil-A, Student Center
- Chilaca, Hall 3
- Pizza Hut, Hall 6
- Golden Espresso – We Proudly Brew Starbucks, Student Center
- RAMS Hideaway – We Proudly Brew Starbucks and Street Foods, Student Center
- Food Truck